How We Ship - Buy Plants Online
Rest assured we take the utmost care!
At Gardener Direct, not only have we built our reputation on shipping the highest quality plants and other products, we gently pack every plant using the highest level of packaging products and methods to ensure your plants arrive safely and in good condition.
OUR 4-STEP PACKING PROCESS
Step 1: Each plant is placed into specialized boxes to ensure they are not crushed or toppled over in shipping.
Step 2: Moisture level and water are checked to ensure the plant will arrive in good condition and not go into shock during the shipping process.
Step 3: Packing material and methods are inserted to ensure the correct moisture level, required water and to protect the structure of the plant.
Step 4: When your order has been packaged it is shipped via FedEx special priority to ensure an on time delivery and a healthy plant.
We are confident in our packaging and shipping department so if you receive a plant that is damaged or unhealthy just contact us and we will ship you a replacement plant for free.
We use the highest level and quality of packaging methods. We spend twice as much as the average online plant store on quality shipping materials.
Your total satisfaction is important to us. Rest assured - we guarantee it!
If you have any questions please contact