How We Ship
GardenerDirect.com Cares!
At GardenerDirect.com we pride ourselves on our reputation for shipping excellent quality plants and garden supplies. We take time and care packing every plant we ship using top of the line packing materials and procedures to ensure your plants arrive at your door safe and healthy.
THE GardenerDirect.com PACKING PROCESS
Step 1: Every product is gently placed into specially made boxes to guarantee they will not be damaged during shipping.
Step 2: The plant is checked for the appropriate amount of moisture and water so it survives the shipping process and arrives healthy.
Step 3: We pack the plant securely using the best materials and methods to ensure the plant is well protected and has the required moisture and water.
Step 4: Once the plant has been securely packaged it is then shipped using UPS special priority to ensure a fast delivery and a healthy, thriving plant.
THE GardenerDirect.com GUARANTEE
GardenerDirect.com is confident in our packing and shipping methods, however if you receive a plant that is unhealthy or has been damaged during shipping please contact us right away and we will ship you a replacement FREE.
At GardenerDirect.com customer satisfaction is important to us, that is why we use the best high quality packing procedures and materials to get your plant from grower to ground safely and in great condition – we guarantee it!
SEE: The GardenerDirect.com Difference
If you have any questions or concerns please contact the GardenerDirect.com team.