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Fulfillment Process - Buy Plants Online

Once you place your order, this is what happens on our side of the computer...


1. We recieve your order via electronic notification.

2. If you ordered a plant(s), we select the very best quality plant from our inventory.

3. Your plant is then packed with the utmost care and attention ensuring a healthy arrival.

4. We confirm your address, shipping and billing details.

5. We ship your plant(s).

6. You plant your plant(s).

7. ...and you watch your plant grow, and grow well by following some simple tips below...


Before your plants arrive

Our plants will survive in the containers they are growing in for weeks if not months if properly cared for: given ample water and, depedning on the requirements of a specific plant, ample sunlight or shade. That being said, ity's a good idea to have a plan for where you want to plant them. Proper growing space, or pot and soil media can be ready for your plants before they arrive. This way, you can immediately plant the plants in your garden/landscape or pot the plants up.  If you can not immediately plant, keep the plants watered sufficiently and in a location that meets their needs for sunlight requirements.  Also, when selecting a location to keep them until you can plant them, keep in mind that some pets, especially cats and dogs, love plants


What to do when your order arrives

The day your plants arrive is very exciting.  We've created this section to help make sure you are ready when they arrive.


Opening the box

Be careful when opening the box. Use a knife to cut the tape around the seams of the box but be very careful not to allow the blade to enter too deeply into the box, which can cause damage to the plants. If applicable, start by cutting the tape on the sides of the box. Then, holding the knife so that the cutting blade in psitioned upwards, cut the tape from the top of the box. This will keep the knife from entering the box and damaging parts of the plant.


Unpacking the box

Once you have the box open, proceed to remove the contents carefully. Start by removing any packing material, such as paper, until the entire plant is exposed. Then carefully remove the plant(s). Once the plant(s) have been removed, compare them with your invoice to make sure you have everything accounted for. If a plant is missing call us immediately.


Removing your plant from its container

There are two diofferent methods for safely removing your plant from the container it was grown in:

1. Gently squeeze the sides of the container to help loosen the root ball from the container. Then the root ball should easily slide out of the container.

2. If method 1 does not work, you can use a knife or other sharp instrument to cut the plastic container away from the root ball. 


General planting tips

The method you will choose for planting a specific type of plant will vary depending on several factors: the type of plant, the soil type, the lay of the land at the planting site, moisture requirements, etc.. That being said there are general instructions you can follow to avoid doing something that might hurt or kill your newly planted  plant(s).

1.After removing a plant from the container it was grown in it's often a good idea to gently scratch the surface of the root ball to loosen feeder roots. This will help the plant to "root in" quicker after having been planted.

2. When planting in dense or hard-packed soils, such as heavy clay, it's a good idea to till the entire planting area or dig a wide planting hole that is at least three times the width of the root ball of the plant. After having removed the native soil from the planting hole amend it with a soil conditioner such as composted organic matter.

3. When placing a plant in its planting hole make sure the top edge of the rootball is at or slightly above ground level. Plants planted too deeply will often die from suffocation.

4. Avoid putting any of the backfill soil mixture on top of the root ball. Doing so can literally suffocate a plant to death. Instead, it's a good idea to place some sort of organic mulch, such as shredded wood mulch or pine straw atop the rootball.

5. Deeply water in your newly planted plant(s) with a solution of Root Stimulator to enhance the "rooting in" process.


General after-care tips

Different types of plants have different methods of care. It's impossible to go into specifics for each type of plant here. However, there are some general care instructions you can follow to avoid causing damage to your newly planted plant(s)

Know your plants preferences for food. Often, plants have been fertilized at our facility so there is little or no need to fertilize immediately after planting. When it comes to feeding plants, we suggest the use of natural or organic plant foods that are known to be non-burning.

Water/Soil Moisture
Know your plants preferences for water. With the exception of aquatic and bog plants, most plants prefer well-drained moist to well-drained damp or dry soils that are not constantly wet or soggy. Providing too much water to many types of plant(s) can cause serious injury and even death of a plant. Constantly soggy soil can cause diseases such as root rot that can be fatal to a plant. Provide only enough water as your plant needs.